Living everything about the service they offer

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

Very cool

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

Best Pricing, Best Customer Service (in any industry!), best coverage. I would highly recommend Lightspeed they are great to deal with, efficient and someone ALWAYS answers the phone, no... read more long waits.

Thanks for the good service for years!

Lightspeed internet is high quality in Calgary, AB. Best price for the low-to-mid tiers they offer, and it's good to support non-monopolistic businesses as much as possible. Their tech support... read more is knowledgeable and helpful; as an advanced computer user, it's always a pleasure to phone them (which is very rare). Would recommend!

Staff works efficiently and awesome 👍

The representative who called me, was pleasant and helpful, he explained everything to me about my bills and others... I told him I am retired with low pension, so... read more he offered me new acceptable plan for which I thank you very much.

Good ISP, impeccable customer service. Very well versed billing department and a internet signal that doesn't stop

So easy to work with. No surprises.

Great service and one of the best rates in BC for wifi.

Never had a problem with this company s servise. They away worked with me. I would call to let them know my payment would be little late. They would make... read more arangement to help me. Thank you you been very good to me, I recomend light speed to anyone.

Helpful customer service.Transferring address was easy.they explained it clearly.There was no downtime during the transfer of address as internet access is essential for my work.

Was with Lightspeed for 2 years before moving provinces. Support competition in telecoms and consider them or another reseller. They are far cheaper than the main telcos for the same... read more product and I always had great support when needed. Bringing your own modem is a nice feature too to ensure you aren't getting a dud. No hidden fees or price increases at all. Would happily go back to Lightspeed if they serve my area

I have used Lightspeed for both landline and internet for many years maybe over 20 years. I first used them when only dialup was available for internet. I tried both... read more Telus and Cable but went back to Lightspeed because of so much less than other options and great service. I recommend them to everyone. Their price and service cannot be beat.!

Lightspeed has been been brilliant! We installed it about six months ago, they're only $48 a month for a great wifi package and the quality has been so much better... read more than Shaw's who we were previously with. The set up was easy and the customer service is always great. Highly recommend!

Very professional service was fast and painless,

Have been with them for about 5 years now. They have been the best internet company I have ever used, they have the best customer service.

Reasonable internet services and work great.excellent customer service as well.would highly recommend

Thanks to Internet Lightspeed, I have received excellent internet coverage and saved loads of money over the course of several years . The only time I called for technical assistance,... read more they responded quickly - turns out it wasn't them, it was a nearby power outage. J. Templeton

Provides excellent service, prompt and viable answers, and always with a friendly vocal cadence.

I have been very happy with the quality of service that Lightspeed provides. Customer service has been awesome also

Very good customer service.

nice people, i asked questions that required research and my questions were answered quickly, politely and fully. thank you.

I've been using Internet Lightspeed for many years now. I have had very few issues, and they are generally solved very efficiently. technical support has always been helpful and friendly.... read more and the price is really good!

Staff are helpful, prices are reasonable, range is exceptional.

I have been with this company for many years (not sure exactly how long but I do believe it to be at least 5 years). The service they provided... read more has always been very reliable. Not only they have never raise my cost, they reduced it by a good $10 per month when they came out with new promotion for better deal for new sign up. They have always provided me with courteous, speedy (instant) and satisfactory service whenever I had the need to contact them.

Great service and WONDERFUL prices!

These people went over a beyond being nice. I've been with them for over 6 years. They have had always good technical support and answer my questions with patients.... read more Or when I have needed them to come to my house to service my equipment. Just this last time I talked to them to stop service because of a house fire i had equipment that I was borrowing they told me not to worry about the cost of it and that they would install service at my new address for free. They are one of the cheapest places to go with awesome service. You get more bang for your buck with these people. So try them out.

Dependable, affordable unlimited internet without the needless, seldom-used bells and whistles of the big name providers. Been with them for four years. One major interruption when a cross-country fibre optic... read more cable was taken out by a landslide. The odd temporary interruption when Shaw (the provider they resell) suffered a local outage (would have happened anyway if we were still with Shaw). I've never once considered switching. Excellent price, same basic product without the big-boy usage cap to try to force you into purchasing an even higher-priced package.

Quick response and efficient customer service

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

As a technically deprived senior citizen, when something goes wrong with my WiFi or phone, I tend to panic. Whenever I phone their tech support, I get my problems... read more resolved by a friendly, efficient and, most important, patient staff. And their rates are way better than the mega providers.

I have been with them for 6 years and only had two or three times with the internet down. Amazing service every time I called them to have the problem... read more fixed. Got a tech on the phone after barely two minutes of waiting time. I would recommend them to anyone.

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.