Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

Provides excellent service, prompt and viable answers, and always with a friendly vocal cadence.

This is a good way for those of us who still pay there own bills to have services

Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

After being a Shaw customer for 28 years I changed to lightspeed for my internet and phone service. This was a very smart thing to do Lightspeed is a pleasure... read more to do business with.

nice people, i asked questions that required research and my questions were answered quickly, politely and fully. thank you.

Great price on great internet.

Was with Lightspeed for 2 years before moving provinces. Support competition in telecoms and consider them or another reseller. They are far cheaper than the main telcos for the same... read more product and I always had great support when needed. Bringing your own modem is a nice feature too to ensure you aren't getting a dud. No hidden fees or price increases at all. Would happily go back to Lightspeed if they serve my area

Easy to deal with, efficient service, unbeatable prices!

We use Lightpeed internet at two properties and they are excellent both in service and support. We are getting twice the speed for half the price as the major internet... read more provider we were with previously. Not to mention unlimited bandwidth! I have been a customer for over 3 years now.

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

Lightspeed is a great and affordable alternative to the high price of the giant services that is so expensive. Under 50.00 a month for excellent service and quality. Thank... read more you Lightspeed for your dedication and excellent customer service!! I can make my ends meet with you!!

Good ISP, impeccable customer service. Very well versed billing department and a internet signal that doesn't stop

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

These guys are great. The bigger tele-com, charge twice as much, and put you on hold for hours when you need assistance. I don't think i've ever spent more than... read more 20 minutes on the phone, when calling them. Update; their CSR asked me to provide a review. So, two years later, this comment stands. The only issues with outages, are when EVERYONE has outages. Not Lightspeed's fault.

These people went over a beyond being nice. I've been with them for over 6 years. They have had always good technical support and answer my questions with patients.... read more Or when I have needed them to come to my house to service my equipment. Just this last time I talked to them to stop service because of a house fire i had equipment that I was borrowing they told me not to worry about the cost of it and that they would install service at my new address for free. They are one of the cheapest places to go with awesome service. You get more bang for your buck with these people. So try them out.

An amazing company! Very responsive to IT problems and overall a good price for the service

Thanks for the good service for years!

Worth it! I should mention customer is service is provided by a real human and not some bot, and that service is outstanding.

Very cool

Great service and one of the best rates in BC for wifi.

Switched to these guys and never looked back. Flatrates with no hidden fees, and generally no contracts. Plus if you need help or have questions, you can call them and... read more within average 2-3 mins you can speak to a real human being! Highly recommend. Been with thems for several years now.

I've been with this company for just under 2 years, and minus some outages out of their control, everything has been excellent. From setup to billing inquiries, I've had nothing... read more but great service from them

Well priced, network quality is good. Supportive team

I have been with this company for many years (not sure exactly how long but I do believe it to be at least 5 years). The service they provided... read more has always been very reliable. Not only they have never raise my cost, they reduced it by a good $10 per month when they came out with new promotion for better deal for new sign up. They have always provided me with courteous, speedy (instant) and satisfactory service whenever I had the need to contact them.

Quick response and efficient customer service

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

Great internet Price and a very responsive customer service and billing Dept. I'd definately give them a try. They take a little bit to get set up at first. But... read more I didn't have one issue in the 2.5 years I was with them.

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

I've been with Internet Lightspeed for a year and a half and couldn't be happier. I've never had a problem with the service and when I've had questions, they get... read more back to me within 24 hours. Their agents and technicians are based in Burnaby so you are not talking with someone in another part of the world. 100% better than dealing with the big communication companies who's customer service is non-existent, plus I'm paying a third what they charge. Kudos!

It was a fine and supportive experience

Very professional service was fast and painless,

Amazing price and only had positive experience! 100% recommended!!

I finally switched from Shaw to Lightspeed five years ago. They've been nothing short of excellent. Their prices never go up, their plans include unlimited data, their speeds are ~10%... read more over-provisioned, there are no contracts, their tech support team is wonderful, and my bills are predictable to the penny every month. Their back-end provider's network (CipherKey) is rock solid. My service has gone down periodically, but every single time it's due to Shaw's maintenance windows or mis-configurations. In a world of awful, wallet-squeezing ISPs, Lightspeed is a breeze. For best experience: Buy a TC4400 modem and get separate device(s) to handle routing/firewall/switching/WiFi. It'll be more expensive up-front but you'll never need to reboot your network again.

As a technically deprived senior citizen, when something goes wrong with my WiFi or phone, I tend to panic. Whenever I phone their tech support, I get my problems... read more resolved by a friendly, efficient and, most important, patient staff. And their rates are way better than the mega providers.

Much better price for the same internet telus provides (VDSL/ADSL). Had no real outages, more reliable than Shaw/Teksavvy so far.