Our goal is to develop a long term relationship with our customers and this all starts with friendly and clear communication. If you have a concern we have a process to ensure your concern is addressed. It starts with you contacting us, via email, telephone, or in person so we can resolve and communicate one-on-one to an acceptable and agreeable resolution. With decades of experience in great customer support we have come up designed a simple 3 step process to making things right again. Our experience shows a success rate of over 99% of all issues can be resolved to our customer’s satisfaction through this process.