Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

Much better price for the same internet telus provides (VDSL/ADSL). Had no real outages, more reliable than Shaw/Teksavvy so far.

I have been with this company for many years (not sure exactly how long but I do believe it to be at least 5 years). The service they provided... read more has always been very reliable. Not only they have never raise my cost, they reduced it by a good $10 per month when they came out with new promotion for better deal for new sign up. They have always provided me with courteous, speedy (instant) and satisfactory service whenever I had the need to contact them.

Great service, great price.

Very cool

Customer support has always been great every time I called them.

Reasonable internet services and work great.excellent customer service as well.would highly recommend

Their pricing was half what I had been paying, for twice the speed, 100% up time, and tech support that knows what they're doing. Exactly what you want from an... read more Internet provider. Oh, and they're friendly too.

I've been using Internet Lightspeed for many years now. I have had very few issues, and they are generally solved very efficiently. technical support has always been helpful and friendly.... read more and the price is really good!

Staff are helpful, prices are reasonable, range is exceptional.

I finally switched from Shaw to Lightspeed five years ago. They've been nothing short of excellent. Their prices never go up, their plans include unlimited data, their speeds are ~10%... read more over-provisioned, there are no contracts, their tech support team is wonderful, and my bills are predictable to the penny every month. Their back-end provider's network (CipherKey) is rock solid. My service has gone down periodically, but every single time it's due to Shaw's maintenance windows or mis-configurations. In a world of awful, wallet-squeezing ISPs, Lightspeed is a breeze. For best experience: Buy a TC4400 modem and get separate device(s) to handle routing/firewall/switching/WiFi. It'll be more expensive up-front but you'll never need to reboot your network again.

Dependable, affordable unlimited internet without the needless, seldom-used bells and whistles of the big name providers. Been with them for four years. One major interruption when a cross-country fibre optic... read more cable was taken out by a landslide. The odd temporary interruption when Shaw (the provider they resell) suffered a local outage (would have happened anyway if we were still with Shaw). I've never once considered switching. Excellent price, same basic product without the big-boy usage cap to try to force you into purchasing an even higher-priced package.

Great internet Price and a very responsive customer service and billing Dept. I'd definately give them a try. They take a little bit to get set up at first. But... read more I didn't have one issue in the 2.5 years I was with them.

Great value and very useful technical support. Very happy with this service.

Excellent internet company. Fantastic service, from sales, to service, to the technicians. So glad I left my "brand name internet provider". Highly recommend.

Best Pricing, Best Customer Service (in any industry!), best coverage. I would highly recommend Lightspeed they are great to deal with, efficient and someone ALWAYS answers the phone, no... read more long waits.

Great services for reasonable cost. Thanks Lightspeed!!

Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

Amazing price and only had positive experience! 100% recommended!!

Excellent, consistent service from all departments & at a reasonable price point.

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

Internet Lightspeed is the one and only the best product and service I would ever use. I highly recommend this company for all your internet service needs in your... read more home. It is bare-none to any other service I have ever used and I will never go back to the other companies I have used in the past. I know exactly what monetary needs are to keep my account current and their honesty is completely trustworthy.

I have been using Internet Lightspeed for several years now. I have always been very satisfied with the service. Tonight I had to call tech support for the first time,... read more and they were very helpful and knowledgeable. My problem was resolved right away.

I have been with them for 6 years and only had two or three times with the internet down. Amazing service every time I called them to have the problem... read more fixed. Got a tech on the phone after barely two minutes of waiting time. I would recommend them to anyone.

The representative who called me, was pleasant and helpful, he explained everything to me about my bills and others... I told him I am retired with low pension, so... read more he offered me new acceptable plan for which I thank you very much.

I love Lightspeed. We've been with them for 7 years and don't have a single complaint. Service is reliable and affordable. They never call me to harass me to spend... read more more and I never have to renegotiate my price at the end of a contract like with other major providers. The price you start with is locked in forever if you don't change plans. Customer service is great. This is the lowest hassle internet service I've ever had. Highly recommend!

Great service and WONDERFUL prices!

This is a good way for those of us who still pay there own bills to have services

Excellent customer service, unlike other internet providers.

No complain about the steadiness of the internet speed

Helpful customer service.Transferring address was easy.they explained it clearly.There was no downtime during the transfer of address as internet access is essential for my work.

Lightspeed has been been brilliant! We installed it about six months ago, they're only $48 a month for a great wifi package and the quality has been so much better... read more than Shaw's who we were previously with. The set up was easy and the customer service is always great. Highly recommend!

It was a fine and supportive experience

Very good customer service.

Very happy to have switched from Shaw years ago. We use the cable connection to Lightspeed. The price, speed, and quality is very good. We just moved houses and... read more the switchover was painless. We disconnected the router as the last thing before we left the old address. Lightspeed arranged for Shaw to come and ensure we had service at the new address on the next day when we moved in. They arrived at 8:15 and we had internet through Lightspeed at 8:30AM. It was very smooth.

LightSpeed has excellent staff from sales, to customer service to Tech support. The follow up service is so strong. They listen to you, they do their work perfectly and contact... read more you once and twice. They look for the details and they want to be sure you as a customer is totally satisfied. Their satisfaction to clients is PRACTICAL. Thanks Sal from Tech support for the extra miles you did and your patience to fix the issue I was facing.

I have to say Lightspeed has been a a reliable internet supplier for me for several years, prices and support.