Internet Lightspeed, providing home & business Internet Services for over a quarter century.

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

I finally switched from Shaw to Lightspeed five years ago. They've been nothing short of excellent. Their prices never go up, their plans include unlimited data, their speeds are ~10%... read more over-provisioned, there are no contracts, their tech support team is wonderful, and my bills are predictable to the penny every month. Their back-end provider's network (CipherKey) is rock solid. My service has gone down periodically, but every single time it's due to Shaw's maintenance windows or mis-configurations. In a world of awful, wallet-squeezing ISPs, Lightspeed is a breeze. For best experience: Buy a TC4400 modem and get separate device(s) to handle routing/firewall/switching/WiFi. It'll be more expensive up-front but you'll never need to reboot your network again.

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

Excellent, consistent service from all departments & at a reasonable price point.

Helpful customer service.Transferring address was easy.they explained it clearly.There was no downtime during the transfer of address as internet access is essential for my work.

*EDIT* We came back to Internet Lightspeed. We tried out a Telus package and found that their Optik set up was slightly better speed but WAY more expensive. Totally not... read more worth it because the internet package we had(still have) with Lightspeed was ~roughly~ the same quality for way cheaper. For your average bear household, Internet Lightspeed will meet your needs and not cost an absurd amount. In case you think we must not use much internet, our use includes games like C.O.D., Switch games, streaming services, music, smart T.V. plus my partner is doing his computer engineering schoolwork from home... And 2 computers running virtual work environments (MS Teams, VPN etc) simultaneously for hours at a time. Lightspeed also made the whole "trying out a new thing" SUPER easy. We experienced no disruption in our service (though we do own our modem, so that helps). I Stand by my previous review AND like them even more now. *end of edit* This is a solid little company - they are reasonably priced, have pretty decent internet options, and very speedy support services. We were with them for years (3+) and never had any issues. We only left because we need a different set up now, but I HIGHLY recommend this company and their internet service.

Very cool

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

Lightspeed has been been brilliant! We installed it about six months ago, they're only $48 a month for a great wifi package and the quality has been so much better... read more than Shaw's who we were previously with. The set up was easy and the customer service is always great. Highly recommend!

Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

Their pricing was half what I had been paying, for twice the speed, 100% up time, and tech support that knows what they're doing. Exactly what you want from an... read more Internet provider. Oh, and they're friendly too.

Much better price for the same internet telus provides (VDSL/ADSL). Had no real outages, more reliable than Shaw/Teksavvy so far.

Customer support has always been great every time I called them.

Love this service. Fast enough for all I do at once and very reliable. Highly recommended. Always ask if there is a flash sale on to save even more 🙂

The most helpful and customer oriented internet services. I wish more people in Alberta would find the Lightspeed company. Great rates and always easy to get through with questions.

Was with Lightspeed for 2 years before moving provinces. Support competition in telecoms and consider them or another reseller. They are far cheaper than the main telcos for the same... read more product and I always had great support when needed. Bringing your own modem is a nice feature too to ensure you aren't getting a dud. No hidden fees or price increases at all. Would happily go back to Lightspeed if they serve my area

The technicians here provide excellent customer service. They will try and resolve your problem as quickly as possible. I am one satisfied customer!

These people went over a beyond being nice. I've been with them for over 6 years. They have had always good technical support and answer my questions with patients.... read more Or when I have needed them to come to my house to service my equipment. Just this last time I talked to them to stop service because of a house fire i had equipment that I was borrowing they told me not to worry about the cost of it and that they would install service at my new address for free. They are one of the cheapest places to go with awesome service. You get more bang for your buck with these people. So try them out.

Great internet service at a great price, and local customer support which provides excellent service.

This is a good way for those of us who still pay there own bills to have services

Provides excellent service, prompt and viable answers, and always with a friendly vocal cadence.

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

Very happy to have switched from Shaw years ago. We use the cable connection to Lightspeed. The price, speed, and quality is very good. We just moved houses and... read more the switchover was painless. We disconnected the router as the last thing before we left the old address. Lightspeed arranged for Shaw to come and ensure we had service at the new address on the next day when we moved in. They arrived at 8:15 and we had internet through Lightspeed at 8:30AM. It was very smooth.

We use Lightpeed internet at two properties and they are excellent both in service and support. We are getting twice the speed for half the price as the major internet... read more provider we were with previously. Not to mention unlimited bandwidth! I have been a customer for over 3 years now.

My daughter and her mom had switched to Lightspeed.ca and suggested that I do the same when my Shaw contract expired which it did. I tried to get Shaw... read more to renew my contract for another two years at the same price which was higher than Lightspeed but I figured it would be less hassle to just continue with them. They refused so I gave them my one month notice that I would not renew my contract. I contacted Lightspeed and took their plan but made sure there was overlap in case of issues. I only had one issue. The first modem that Lightspeed sent me turned out to be defective. They sent me a second one pronto. It was here fast is 3 working days. I still had my Shaw to use in the meantime. Lightspeed got Shaw to provision my new modem on the day I received it and I was up and running with about 10% faster speed than I am supposed to get. No complaints about this! Their technical department was very helpful. Although I'm a new customer, my daughter and her mother have been with Lightspeed for over nine months with no issues of any kind including outages. They swear by Lightspeed and all of the money they have saved so far. I look forward to a long relationship with Lightspeed.