Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

Great service and WONDERFUL prices!

I finally switched from Shaw to Lightspeed five years ago. They've been nothing short of excellent. Their prices never go up, their plans include unlimited data, their speeds are ~10%... read more over-provisioned, there are no contracts, their tech support team is wonderful, and my bills are predictable to the penny every month. Their back-end provider's network (CipherKey) is rock solid. My service has gone down periodically, but every single time it's due to Shaw's maintenance windows or mis-configurations. In a world of awful, wallet-squeezing ISPs, Lightspeed is a breeze. For best experience: Buy a TC4400 modem and get separate device(s) to handle routing/firewall/switching/WiFi. It'll be more expensive up-front but you'll never need to reboot your network again.

Very professional service was fast and painless,

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

Quick response and efficient customer service

nice people, i asked questions that required research and my questions were answered quickly, politely and fully. thank you.

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

I have used Lightspeed for both landline and internet for many years maybe over 20 years. I first used them when only dialup was available for internet. I tried both... read more Telus and Cable but went back to Lightspeed because of so much less than other options and great service. I recommend them to everyone. Their price and service cannot be beat.!

We have used Lightspeed for 8 years. We use the slightly more than basic package and run our VOIP phone and multiple devices at a time (at least 6) with... read more no issues. If/when we have a service issue, the wait times are minimal (seconds to a few minutes) and the tech people are very helpful. They even helped me set up my router, which they did not provide. Thanks guys!

Great service, great price.

Switched to these guys and never looked back. Flatrates with no hidden fees, and generally no contracts. Plus if you need help or have questions, you can call them and... read more within average 2-3 mins you can speak to a real human being! Highly recommend. Been with thems for several years now.

Have internet service with Lightspeed since 2012. Great company to deal with. Short wait times when phoning for tech support. Much better than dealing with the Telus or Shaw. Highly... read more recommend.

Very happy to have switched from Shaw years ago. We use the cable connection to Lightspeed. The price, speed, and quality is very good. We just moved houses and... read more the switchover was painless. We disconnected the router as the last thing before we left the old address. Lightspeed arranged for Shaw to come and ensure we had service at the new address on the next day when we moved in. They arrived at 8:15 and we had internet through Lightspeed at 8:30AM. It was very smooth.

No complain about the steadiness of the internet speed

Excellent customer service, unlike other internet providers.

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

Worth it! I should mention customer is service is provided by a real human and not some bot, and that service is outstanding.

I have been using Internet Lightspeed for several years now. I have always been very satisfied with the service. Tonight I had to call tech support for the first time,... read more and they were very helpful and knowledgeable. My problem was resolved right away.

Great value and very useful technical support. Very happy with this service.

If you are tired of waiting for hours when contacting your Internet Service Provider when your service is down why not try Internet Lightspeed. This company is located in Burnaby... read more and the technical support team knows what they are doing and gets things working quickly. It is rare that I have ever had a problem with my Internet, it is extremely reliable. Great company!

Thanks to Internet Lightspeed, I have received excellent internet coverage and saved loads of money over the course of several years . The only time I called for technical assistance,... read more they responded quickly - turns out it wasn't them, it was a nearby power outage. J. Templeton

Never had a problem with this company s servise. They away worked with me. I would call to let them know my payment would be little late. They would make... read more arangement to help me. Thank you you been very good to me, I recomend light speed to anyone.

Good ISP, impeccable customer service. Very well versed billing department and a internet signal that doesn't stop

I've been using Internet Lightspeed for many years now. I have had very few issues, and they are generally solved very efficiently. technical support has always been helpful and friendly.... read more and the price is really good!

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

It was a fine and supportive experience

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

Lightspeed is a great and affordable alternative to the high price of the giant services that is so expensive. Under 50.00 a month for excellent service and quality. Thank... read more you Lightspeed for your dedication and excellent customer service!! I can make my ends meet with you!!

Very good customer service.

Staff are helpful, prices are reasonable, range is exceptional.

These guys are great. The bigger tele-com, charge twice as much, and put you on hold for hours when you need assistance. I don't think i've ever spent more than... read more 20 minutes on the phone, when calling them. Update; their CSR asked me to provide a review. So, two years later, this comment stands. The only issues with outages, are when EVERYONE has outages. Not Lightspeed's fault.

Great service and one of the best rates in BC for wifi.

This company processed my new service without delay .I had a small billing issue which was resolved upon calling their accounts department. Self installation worked correctly

Have been with them for about 5 years now. They have been the best internet company I have ever used, they have the best customer service.

Thanks for the good service for years!