Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

I've been using Internet Lightspeed for many years now. I have had very few issues, and they are generally solved very efficiently. technical support has always been helpful and friendly.... read more and the price is really good!

I switched from a major carrier a couple years ago because of high prices and slow service. Definitely made the right choice with Lightspeed. Internet and voip is great price,... read more and Jonathan has been killing it with the rapid tech service, chasing down the telus folk to fix the lines coming into my house.

The customer service rep was thorough and quick. Everything was explained without me having to ask tons of questions and that brought me a lot of comfort and there were... read more no hidden fees so for the price this is an amazing deal and as the use one of the major Internet providers, I'm not giving up anything for the big amount of money I used to have to spend .

It was a fine and supportive experience

The representative who called me, was pleasant and helpful, he explained everything to me about my bills and others... I told him I am retired with low pension, so... read more he offered me new acceptable plan for which I thank you very much.

Worth it! I should mention customer is service is provided by a real human and not some bot, and that service is outstanding.

No complain about the steadiness of the internet speed

Amazing price and only had positive experience! 100% recommended!!

I have used Lightspeed for both landline and internet for many years maybe over 20 years. I first used them when only dialup was available for internet. I tried both... read more Telus and Cable but went back to Lightspeed because of so much less than other options and great service. I recommend them to everyone. Their price and service cannot be beat.!

Staff are helpful, prices are reasonable, range is exceptional.

So easy to work with. No surprises.

Great internet service at a great price, and local customer support which provides excellent service.

Was with Lightspeed for 2 years before moving provinces. Support competition in telecoms and consider them or another reseller. They are far cheaper than the main telcos for the same... read more product and I always had great support when needed. Bringing your own modem is a nice feature too to ensure you aren't getting a dud. No hidden fees or price increases at all. Would happily go back to Lightspeed if they serve my area

Provides excellent service, prompt and viable answers, and always with a friendly vocal cadence.

Helpful customer service.Transferring address was easy.they explained it clearly.There was no downtime during the transfer of address as internet access is essential for my work.

Highly recommended

I have to say Lightspeed has been a a reliable internet supplier for me for several years, prices and support.

Reasonable internet services and work great.excellent customer service as well.would highly recommend

Switched to these guys and never looked back. Flatrates with no hidden fees, and generally no contracts. Plus if you need help or have questions, you can call them and... read more within average 2-3 mins you can speak to a real human being! Highly recommend. Been with thems for several years now.

Customer support has always been great every time I called them.

Excellent internet company. Fantastic service, from sales, to service, to the technicians. So glad I left my "brand name internet provider". Highly recommend.

Lightspeed has been been brilliant! We installed it about six months ago, they're only $48 a month for a great wifi package and the quality has been so much better... read more than Shaw's who we were previously with. The set up was easy and the customer service is always great. Highly recommend!

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

If you are tired of waiting for hours when contacting your Internet Service Provider when your service is down why not try Internet Lightspeed. This company is located in Burnaby... read more and the technical support team knows what they are doing and gets things working quickly. It is rare that I have ever had a problem with my Internet, it is extremely reliable. Great company!

Great internet Price and a very responsive customer service and billing Dept. I'd definately give them a try. They take a little bit to get set up at first. But... read more I didn't have one issue in the 2.5 years I was with them.

I finally switched from Shaw to Lightspeed five years ago. They've been nothing short of excellent. Their prices never go up, their plans include unlimited data, their speeds are ~10%... read more over-provisioned, there are no contracts, their tech support team is wonderful, and my bills are predictable to the penny every month. Their back-end provider's network (CipherKey) is rock solid. My service has gone down periodically, but every single time it's due to Shaw's maintenance windows or mis-configurations. In a world of awful, wallet-squeezing ISPs, Lightspeed is a breeze. For best experience: Buy a TC4400 modem and get separate device(s) to handle routing/firewall/switching/WiFi. It'll be more expensive up-front but you'll never need to reboot your network again.

I have been using Internet Lightspeed for several years now. I have always been very satisfied with the service. Tonight I had to call tech support for the first time,... read more and they were very helpful and knowledgeable. My problem was resolved right away.

LightSpeed has excellent staff from sales, to customer service to Tech support. The follow up service is so strong. They listen to you, they do their work perfectly and contact... read more you once and twice. They look for the details and they want to be sure you as a customer is totally satisfied. Their satisfaction to clients is PRACTICAL. Thanks Sal from Tech support for the extra miles you did and your patience to fix the issue I was facing.

Great service so far (switched a few months ago from shaw). Can't notice the difference in speed and the customer service is better and more responsive. Highly recommend you save... read more some money on internet with these folks. Switching didn't require a on-site visit for my location, just plug in the modem they sent on the switch over-day and basically zero downtime.

As a technically deprived senior citizen, when something goes wrong with my WiFi or phone, I tend to panic. Whenever I phone their tech support, I get my problems... read more resolved by a friendly, efficient and, most important, patient staff. And their rates are way better than the mega providers.

Great service, great price.

Very cool

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

I love Lightspeed. We've been with them for 7 years and don't have a single complaint. Service is reliable and affordable. They never call me to harass me to spend... read more more and I never have to renegotiate my price at the end of a contract like with other major providers. The price you start with is locked in forever if you don't change plans. Customer service is great. This is the lowest hassle internet service I've ever had. Highly recommend!

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

Thanks for the good service for years!