Internet Lightspeed, providing home & business Internet Services for over a quarter century.

Very Professional Company

Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

We use Lightpeed internet at two properties and they are excellent both in service and support. We are getting twice the speed for half the price as the major internet... read more provider we were with previously. Not to mention unlimited bandwidth! I have been a customer for over 3 years now.

The most helpful and customer oriented internet services. I wish more people in Alberta would find the Lightspeed company. Great rates and always easy to get through with questions.

Great internet service at a great price, and local customer support which provides excellent service.

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

This is a good way for those of us who still pay there own bills to have services

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

Very happy to have switched from Shaw years ago. We use the cable connection to Lightspeed. The price, speed, and quality is very good. We just moved houses and... read more the switchover was painless. We disconnected the router as the last thing before we left the old address. Lightspeed arranged for Shaw to come and ensure we had service at the new address on the next day when we moved in. They arrived at 8:15 and we had internet through Lightspeed at 8:30AM. It was very smooth.

I've been with Lightspeed for a few years and I really have nothing to complain about, unlike the larger companies. I've always received exactly what I'm paying for (speeds/unlimited data)... read more and have never recieved any increase in billing. Their office is efficient and easy to deal with whenever I've needed to make changes too. I would never go back to the big companies again. Highly recommend Lightspeed!

Helpful customer service.Transferring address was easy.they explained it clearly.There was no downtime during the transfer of address as internet access is essential for my work.

Their pricing was half what I had been paying, for twice the speed, 100% up time, and tech support that knows what they're doing. Exactly what you want from an... read more Internet provider. Oh, and they're friendly too.

LightSpeed has excellent staff from sales, to customer service to Tech support. The follow up service is so strong. They listen to you, they do their work perfectly and contact... read more you once and twice. They look for the details and they want to be sure you as a customer is totally satisfied. Their satisfaction to clients is PRACTICAL. Thanks Sal from Tech support for the extra miles you did and your patience to fix the issue I was facing.

*EDIT* We came back to Internet Lightspeed. We tried out a Telus package and found that their Optik set up was slightly better speed but WAY more expensive. Totally not... read more worth it because the internet package we had(still have) with Lightspeed was ~roughly~ the same quality for way cheaper. For your average bear household, Internet Lightspeed will meet your needs and not cost an absurd amount. In case you think we must not use much internet, our use includes games like C.O.D., Switch games, streaming services, music, smart T.V. plus my partner is doing his computer engineering schoolwork from home... And 2 computers running virtual work environments (MS Teams, VPN etc) simultaneously for hours at a time. Lightspeed also made the whole "trying out a new thing" SUPER easy. We experienced no disruption in our service (though we do own our modem, so that helps). I Stand by my previous review AND like them even more now. *end of edit* This is a solid little company - they are reasonably priced, have pretty decent internet options, and very speedy support services. We were with them for years (3+) and never had any issues. We only left because we need a different set up now, but I HIGHLY recommend this company and their internet service.

I switched from a major carrier a couple years ago because of high prices and slow service. Definitely made the right choice with Lightspeed. Internet and voip is great price,... read more and Jonathan has been killing it with the rapid tech service, chasing down the telus folk to fix the lines coming into my house.

After being a Shaw customer for 28 years I changed to lightspeed for my internet and phone service. This was a very smart thing to do Lightspeed is a pleasure... read more to do business with.

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

Love this service. Fast enough for all I do at once and very reliable. Highly recommended. Always ask if there is a flash sale on to save even more 🙂

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

Great value and very useful technical support. Very happy with this service.

Thanks for the good service for years!

Provides excellent service, prompt and viable answers, and always with a friendly vocal cadence.

Helpful, efficient and friendly service

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

Lightspeed has been been brilliant! We installed it about six months ago, they're only $48 a month for a great wifi package and the quality has been so much better... read more than Shaw's who we were previously with. The set up was easy and the customer service is always great. Highly recommend!

Very cool