Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

Great price on great internet.

Lightspeed internet is high quality in Calgary, AB. Best price for the low-to-mid tiers they offer, and it's good to support non-monopolistic businesses as much as possible. Their tech support... read more is knowledgeable and helpful; as an advanced computer user, it's always a pleasure to phone them (which is very rare). Would recommend!

Great service, great price.

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

Much better price for the same internet telus provides (VDSL/ADSL). Had no real outages, more reliable than Shaw/Teksavvy so far.

Their pricing was half what I had been paying, for twice the speed, 100% up time, and tech support that knows what they're doing. Exactly what you want from an... read more Internet provider. Oh, and they're friendly too.

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

Fairly priced!

Was with Lightspeed for 2 years before moving provinces. Support competition in telecoms and consider them or another reseller. They are far cheaper than the main telcos for the same... read more product and I always had great support when needed. Bringing your own modem is a nice feature too to ensure you aren't getting a dud. No hidden fees or price increases at all. Would happily go back to Lightspeed if they serve my area

I've been with Internet Lightspeed for a year and a half and couldn't be happier. I've never had a problem with the service and when I've had questions, they get... read more back to me within 24 hours. Their agents and technicians are based in Burnaby so you are not talking with someone in another part of the world. 100% better than dealing with the big communication companies who's customer service is non-existent, plus I'm paying a third what they charge. Kudos!

Great service and WONDERFUL prices!

Great service, easy set up and service and billing inquiries always handled professionally.

Best Pricing, Best Customer Service (in any industry!), best coverage. I would highly recommend Lightspeed they are great to deal with, efficient and someone ALWAYS answers the phone, no... read more long waits.

Lightspeed agent picked up fast and was very efficient.

I finally switched from Shaw to Lightspeed five years ago. They've been nothing short of excellent. Their prices never go up, their plans include unlimited data, their speeds are ~10%... read more over-provisioned, there are no contracts, their tech support team is wonderful, and my bills are predictable to the penny every month. Their back-end provider's network (CipherKey) is rock solid. My service has gone down periodically, but every single time it's due to Shaw's maintenance windows or mis-configurations. In a world of awful, wallet-squeezing ISPs, Lightspeed is a breeze. For best experience: Buy a TC4400 modem and get separate device(s) to handle routing/firewall/switching/WiFi. It'll be more expensive up-front but you'll never need to reboot your network again.

Quick response and efficient customer service

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

Staff works efficiently and awesome 👍

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

Excellent, consistent service from all departments & at a reasonable price point.

If you are tired of waiting for hours when contacting your Internet Service Provider when your service is down why not try Internet Lightspeed. This company is located in Burnaby... read more and the technical support team knows what they are doing and gets things working quickly. It is rare that I have ever had a problem with my Internet, it is extremely reliable. Great company!

Switched to these guys and never looked back. Flatrates with no hidden fees, and generally no contracts. Plus if you need help or have questions, you can call them and... read more within average 2-3 mins you can speak to a real human being! Highly recommend. Been with thems for several years now.

Very good customer service.

Great value and very useful technical support. Very happy with this service.

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

Very Professional Company

Internet Lightspeed is the one and only the best product and service I would ever use. I highly recommend this company for all your internet service needs in your... read more home. It is bare-none to any other service I have ever used and I will never go back to the other companies I have used in the past. I know exactly what monetary needs are to keep my account current and their honesty is completely trustworthy.

Very cool

I've been with Lightspeed for a few years and I really have nothing to complain about, unlike the larger companies. I've always received exactly what I'm paying for (speeds/unlimited data)... read more and have never recieved any increase in billing. Their office is efficient and easy to deal with whenever I've needed to make changes too. I would never go back to the big companies again. Highly recommend Lightspeed!

Thanks to Internet Lightspeed, I have received excellent internet coverage and saved loads of money over the course of several years . The only time I called for technical assistance,... read more they responded quickly - turns out it wasn't them, it was a nearby power outage. J. Templeton

No complain about the steadiness of the internet speed

Super service with good pricing.

These guys are great. The bigger tele-com, charge twice as much, and put you on hold for hours when you need assistance. I don't think i've ever spent more than... read more 20 minutes on the phone, when calling them. Update; their CSR asked me to provide a review. So, two years later, this comment stands. The only issues with outages, are when EVERYONE has outages. Not Lightspeed's fault.

Great service so far (switched a few months ago from shaw). Can't notice the difference in speed and the customer service is better and more responsive. Highly recommend you save... read more some money on internet with these folks. Switching didn't require a on-site visit for my location, just plug in the modem they sent on the switch over-day and basically zero downtime.