Internet Lightspeed: Revolutionizing the Digital Internet Experience Since 1994

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

I have to say Lightspeed has been a a reliable internet supplier for me for several years, prices and support.

Highly recommended

It was a fine and supportive experience

I love Lightspeed. We've been with them for 7 years and don't have a single complaint. Service is reliable and affordable. They never call me to harass me to spend... read more more and I never have to renegotiate my price at the end of a contract like with other major providers. The price you start with is locked in forever if you don't change plans. Customer service is great. This is the lowest hassle internet service I've ever had. Highly recommend!

Amazing price and only had positive experience! 100% recommended!!

My daughter and her mom had switched to Lightspeed.ca and suggested that I do the same when my Shaw contract expired which it did. I tried to get Shaw... read more to renew my contract for another two years at the same price which was higher than Lightspeed but I figured it would be less hassle to just continue with them. They refused so I gave them my one month notice that I would not renew my contract. I contacted Lightspeed and took their plan but made sure there was overlap in case of issues. I only had one issue. The first modem that Lightspeed sent me turned out to be defective. They sent me a second one pronto. It was here fast is 3 working days. I still had my Shaw to use in the meantime. Lightspeed got Shaw to provision my new modem on the day I received it and I was up and running with about 10% faster speed than I am supposed to get. No complaints about this! Their technical department was very helpful. Although I'm a new customer, my daughter and her mother have been with Lightspeed for over nine months with no issues of any kind including outages. They swear by Lightspeed and all of the money they have saved so far. I look forward to a long relationship with Lightspeed.

Great customer service and reliable tech support. Great for people with standard needs for an internet connection such as home office, streaming, and regular downloads. Great value overall.

Thanks to Internet Lightspeed, I have received excellent internet coverage and saved loads of money over the course of several years . The only time I called for technical assistance,... read more they responded quickly - turns out it wasn't them, it was a nearby power outage. J. Templeton

Provides excellent service, prompt and viable answers, and always with a friendly vocal cadence.

Great service so far (switched a few months ago from shaw). Can't notice the difference in speed and the customer service is better and more responsive. Highly recommend you save... read more some money on internet with these folks. Switching didn't require a on-site visit for my location, just plug in the modem they sent on the switch over-day and basically zero downtime.

It's cheaper than pretty much anything else and the tech support is friendly, patient and helpful.

Been with them for a year now I've upgraded my mbps 2 times now free of charge. Only had to reset the modem a couple times in that year service... read more is good

Love this service. Fast enough for all I do at once and very reliable. Highly recommended. Always ask if there is a flash sale on to save even... read more more 🙂

Quick response and efficient customer service

I've been using Internet Lightspeed for many years now. I have had very few issues, and they are generally solved very efficiently. technical support has always been helpful and friendly.... read more and the price is really good!

If you are tired of waiting for hours when contacting your Internet Service Provider when your service is down why not try Internet Lightspeed. This company is located in Burnaby... read more and the technical support team knows what they are doing and gets things working quickly. It is rare that I have ever had a problem with my Internet, it is extremely reliable. Great company!

Never had a problem with this company s servise. They away worked with me. I would call to let them know my payment would be little late. They would make... read more arangement to help me. Thank you you been very good to me, I recomend light speed to anyone.

Was with Lightspeed for 2 years before moving provinces. Support competition in telecoms and consider them or another reseller. They are far cheaper than the main telcos for the same... read more product and I always had great support when needed. Bringing your own modem is a nice feature too to ensure you aren't getting a dud. No hidden fees or price increases at all. Would happily go back to Lightspeed if they serve my area

Have internet service with Lightspeed since 2012. Great company to deal with. Short wait times when phoning for tech support. Much better than dealing with the Telus or Shaw. Highly... read more recommend.

I've been with Lightspeed for a few years and I really have nothing to complain about, unlike the larger companies. I've always received exactly what I'm paying for (speeds/unlimited data)... read more and have never recieved any increase in billing. Their office is efficient and easy to deal with whenever I've needed to make changes too. I would never go back to the big companies again. Highly recommend Lightspeed!

Super service with good pricing.

Customer support has always been great every time I called them.

Switched to these guys and never looked back. Flatrates with no hidden fees, and generally no contracts. Plus if you need help or have questions, you can call them and... read more within average 2-3 mins you can speak to a real human being! Highly recommend. Been with thems for several years now.

Good ISP, impeccable customer service. Very well versed billing department and a internet signal that doesn't stop

After being a Shaw customer for 28 years I changed to lightspeed for my internet and phone service. This was a very smart thing to do Lightspeed is a pleasure... read more to do business with.

These people went over a beyond being nice. I've been with them for over 6 years. They have had always good technical support and answer my questions with patients.... read more Or when I have needed them to come to my house to service my equipment. Just this last time I talked to them to stop service because of a house fire i had equipment that I was borrowing they told me not to worry about the cost of it and that they would install service at my new address for free. They are one of the cheapest places to go with awesome service. You get more bang for your buck with these people. So try them out.

Great service and one of the best rates in BC for wifi.

Great internet Price and a very responsive customer service and billing Dept. I'd definately give them a try. They take a little bit to get set up at first. But... read more I didn't have one issue in the 2.5 years I was with them.

This company processed my new service without delay .I had a small billing issue which was resolved upon calling their accounts department. Self installation worked correctly

switched over to this company recently...fabulous friendly, knowledgeable people...no long waiting times in queues...always available...I save well over $500 a year for the same service and speeds if not better... read more and more consistent...wish I had done so sooner...give them a try, you won't be sorry...highly recommend...

The representative who called me, was pleasant and helpful, he explained everything to me about my bills and others... I told him I am retired with low pension, so... read more he offered me new acceptable plan for which I thank you very much.

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

I have been using Internet Lightspeed for several years now. I have always been very satisfied with the service. Tonight I had to call tech support for the first time,... read more and they were very helpful and knowledgeable. My problem was resolved right away.

Best Pricing, Best Customer Service (in any industry!), best coverage. I would highly recommend Lightspeed they are great to deal with, efficient and someone ALWAYS answers the phone, no... read more long waits.

These guys are great. The bigger tele-com, charge twice as much, and put you on hold for hours when you need assistance. I don't think i've ever spent more than... read more 20 minutes on the phone, when calling them. Update; their CSR asked me to provide a review. So, two years later, this comment stands. The only issues with outages, are when EVERYONE has outages. Not Lightspeed's fault.