Telephone, Fax, Email, even Snail Mail, We are here for You!

Lightspeed prides itself on its roots and the fact that we have been voted as the number 1 ISP in Western Canada. As a company policy we work hard to make ourselves available to our customers. You can contact us by email, telephone or fax quite easily. Email and fax communications will be responded to in as timely a fashion as possible during our regular business hours posted below. Even in this electronic age of information you can still send us regular mail, or even drop by our office.


Due to Covid-19 concerns for the safety of our customers and staff, our office will be
closed to the public until further notice. The Internet Lightspeed Team are still
available by telephone and email as we continue to provide you
the best service possible.

Location (See map below)
Internet Lightspeed
276 – 5489 Byrne Road Burnaby BC V5J 3J1

Office and Accounting Hours
Monday to Friday: 8:30 am – 4:30 pm PST

Sales Team Hours
Monday to Friday: 8:00 am – 8:00 pm PT
Saturday, Sunday & Holidays: 9:00 am – 6:00 pm PT

Technical Support Hours
Monday to Friday: 7:00 am – 10:00 pm PT
Saturday, Sunday & Holidays: 8:00 am – 8:00 pm PT

Holiday Hours:
Closed Christmas Day
Closed New Year’s Day

Contact Numbers
Vancouver: (604) 482-1192
Calgary : (403) 537-6254
Winnipeg: (204) 815-5662
Toll Free: 866 798-0906
Fax : 604 482-1191

You may experience longer wait and response times
to all communication, we appreciate your
patience during these difficult times.



Contact us now!

Did You Know!

Call Now Button

Due to the covid-19 pandemic Internet Lightspeed's Agents are experiencing high call and email volume. Your patience is greatly appreciated.