Great people and if the transmission rates match both the people and the rates they have stated, it bodes dark times for the big three.

Internet Lightspeed is the one and only the best product and service I would ever use. I highly recommend this company for all your internet service needs in your... read more home. It is bare-none to any other service I have ever used and I will never go back to the other companies I have used in the past. I know exactly what monetary needs are to keep my account current and their honesty is completely trustworthy.

I cant believe that it was so easy to start a new internet services by phone. Thank you for all your help.

Great service, easy set up and service and billing inquiries always handled professionally.

My daughter and her mom had switched to Lightspeed.ca and suggested that I do the same when my Shaw contract expired which it did. I tried to get Shaw... read more to renew my contract for another two years at the same price which was higher than Lightspeed but I figured it would be less hassle to just continue with them. They refused so I gave them my one month notice that I would not renew my contract. I contacted Lightspeed and took their plan but made sure there was overlap in case of issues. I only had one issue. The first modem that Lightspeed sent me turned out to be defective. They sent me a second one pronto. It was here fast is 3 working days. I still had my Shaw to use in the meantime. Lightspeed got Shaw to provision my new modem on the day I received it and I was up and running with about 10% faster speed than I am supposed to get. No complaints about this! Their technical department was very helpful. Although I'm a new customer, my daughter and her mother have been with Lightspeed for over nine months with no issues of any kind including outages. They swear by Lightspeed and all of the money they have saved so far. I look forward to a long relationship with Lightspeed.

I've been with Internet Lightspeed for a year and a half and couldn't be happier. I've never had a problem with the service and when I've had questions, they get... read more back to me within 24 hours. Their agents and technicians are based in Burnaby so you are not talking with someone in another part of the world. 100% better than dealing with the big communication companies who's customer service is non-existent, plus I'm paying a third what they charge. Kudos!

Way more affordable than the other options out there. No issues really, sometime connection is weak on my phone but that was the case with Shaw previously. Decent... read more tech support and the sales people are nice. Moved my service recently, pretty seamless process. I would recommend in an urban area like Vancouver, not sure how it would perform in rural areas.

LightSpeed has excellent staff from sales, to customer service to Tech support. The follow up service is so strong. They listen to you, they do their work perfectly and contact... read more you once and twice. They look for the details and they want to be sure you as a customer is totally satisfied. Their satisfaction to clients is PRACTICAL. Thanks Sal from Tech support for the extra miles you did and your patience to fix the issue I was facing.

We use Lightpeed internet at two properties and they are excellent both in service and support. We are getting twice the speed for half the price as the major internet... read more provider we were with previously. Not to mention unlimited bandwidth! I have been a customer for over 3 years now.

Dependable, affordable unlimited internet without the needless, seldom-used bells and whistles of the big name providers. Been with them for four years. One major interruption when a cross-country fibre optic... read more cable was taken out by a landslide. The odd temporary interruption when Shaw (the provider they resell) suffered a local outage (would have happened anyway if we were still with Shaw). I've never once considered switching. Excellent price, same basic product without the big-boy usage cap to try to force you into purchasing an even higher-priced package.

Customer support has always been great every time I called them.

This is a locally based business in Vancouver. They offer competitive rates with the big guys and local contact for ease of communication.

Been with them for a year now I've upgraded my mbps 2 times now free of charge. Only had to reset the modem a couple times in that year service... read more is good

I've been with this company for just under 2 years, and minus some outages out of their control, everything has been excellent. From setup to billing inquiries, I've had nothing... read more but great service from them

Have been with them for about 5 years now. They have been the best internet company I have ever used, they have the best customer service.

Thanks to Internet Lightspeed, I have received excellent internet coverage and saved loads of money over the course of several years . The only time I called for technical assistance,... read more they responded quickly - turns out it wasn't them, it was a nearby power outage. J. Templeton

Staff works efficiently and awesome

The customer service rep was thorough and quick. Everything was explained without me having to ask tons of questions and that brought me a lot of comfort and there were... read more no hidden fees so for the price this is an amazing deal and as the use one of the major Internet providers, I'm not giving up anything for the big amount of money I used to have to spend .

Great value and very useful technical support. Very happy with this service.

Best Pricing, Best Customer Service (in any industry!), best coverage. I would highly recommend Lightspeed they are great to deal with, efficient and someone ALWAYS answers the phone, no... read more long waits.

Excellent customer service, unlike other internet providers.

The representative who called me, was pleasant and helpful, he explained everything to me about my bills and others... I told him I am retired with low pension, so... read more he offered me new acceptable plan for which I thank you very much.

Have internet service with Lightspeed since 2012. Great company to deal with. Short wait times when phoning for tech support. Much better than dealing with the Telus or Shaw. Highly... read more recommend.

Worth it! I should mention customer is service is provided by a real human and not some bot, and that service is outstanding.

Lightspeed internet is high quality in Calgary, AB. Best price for the low-to-mid tiers they offer, and it's good to support non-monopolistic businesses as much as possible. Their tech support... read more is knowledgeable and helpful; as an advanced computer user, it's always a pleasure to phone them (which is very rare). Would recommend!

I've had a Lightspeed account for more than 5 years. Their services are very reasonably priced, and rock solid. When I've needed Tech Support (playing around with my router), they... read more were accessible, knowledgeable, and very friendly. I can't recommend Lightspeed highly enough!

Lightspeed is a great and affordable alternative to the high price of the giant services that is so expensive. Under 50.00 a month for excellent service and quality. Thank... read more you Lightspeed for your dedication and excellent customer service!! I can make my ends meet with you!!

I moved from Shaw to Lightspeed 1 year ago and never regret with my decision. On Shaw 300Mbps I paid $100+ monthly (2 years contract), and with Lightspeed i... read more only paid $44 monthly for 75Mbps no contract. Of course the download speed is slower compare than Shaw. But i don't need that plan because my family is sufficient with this plan. 75Mbps is enough for 3 Smartphone, 3 Ipad, 1 TV (Netflix and Amazon). The only down thing is the modem, it need a router in order to connect all devices to the internet. My modem is ARIS SB 6141 (see picture: white device) Router im using different Brand (picture: black device). Location Burnaby, BC

No complain about the steadiness of the internet speed

This is a good way for those of us who still pay there own bills to have services

switched over to this company recently...fabulous friendly, knowledgeable people...no long waiting times in queues...always available...I save well over $500 a year for the same service and speeds if not better... read more and more consistent...wish I had done so sooner...give them a try, you won't be sorry...highly recommend...

Good ISP, impeccable customer service. Very well versed billing department and a internet signal that doesn't stop

Thanks for the good service for years!

Reasonable internet services and work great.excellent customer service as well.would highly recommend

Excellent internet company. Fantastic service, from sales, to service, to the technicians. So glad I left my "brand name internet provider". Highly recommend.

This company processed my new service without delay .I had a small billing issue which was resolved upon calling their accounts department. Self installation worked correctly