Customer Support
Service Notices
Incumbent Infrastructure Disruptions
Experiencing a service disruption? Your service may be affected by an outage on the incumbent network that Internet Lightspeed uses to deliver our services to you. Please use the links below to check for potential incumbent outages in your area.
Internet Lightspeed Service Notices
NETWORK CAPACITY UPGRADE
Oct. 27, 2026 11:00pm (PT) – Oct. 28, 2026 5:00am (PT)
Network may be intermittent or non-responsive during this time up to 6 hours.
We thank you for your understanding while we improve your internet service
NETWORK CAPACITY UPGRADE
Nov. 3, 2026 11:00pm (PT) – Nov. 4, 2026 5:00am (PT)
Network may be intermittent or non-responsive during this time up to 6 hours.
We thank you for your understanding while we improve your internet service