Customer Support

Service Notices

Incumbent Infrastructure Disruptions

Experiencing a service disruption?? Your service may be effected by an outage on the incumbent network that Internet Lightspeed uses to deliver our services to you. Please use the links below to check for potential incumbent outages in your area.

Internet Lightspeed Service Notices

Network Upgrade & Maintenance – December 17th, 2025 (1:00am to 6:00am PT)

Ongoing upgrades and maintenance will be continuing across our network. While no service disruptions are anticipated, we apologize in advance for any such occurrences, and thank you for your patience.