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Customer Support

Service Notices

Incumbent Infrastructure Disruptions

Experiencing a service disruption?? Your service may be effected by an outage on the incumbent network that Internet Lightspeed uses to deliver our services to you. Please use the links below to check for potential incumbent outages in your area.

Internet Lightspeed Service Notices

NETWORK CAPACITY UPGRADE

Oct. 27, 2026 11:00pm (PT) – Oct. 28, 2026 5:00am (PT)
Network may be intermittent or non-responsive during this time up to 6 hours.
We thank you for your understanding while we improve your internet service

NETWORK CAPACITY UPGRADE

Nov. 3, 2026 11:00pm (PT) – Nov. 4, 2026 5:00am (PT)
Network may be intermittent or non-responsive during this time up to 6 hours.
We thank you for your understanding while we improve your internet service