Customer Support

Service Notices

Incumbent Infrastructure Disruptions

Experiencing a service disruption?? Your service may be effected by an outage on the incumbent network that Internet Lightspeed uses to deliver our services to you. Please use the links below to check for potential incumbent outages in your area.

Internet Lightspeed Service Notices

Network Maintenance – July 10th, 2026 (12:00am to 3:00am PT)

Service disruptions may occur during this period as core equipment is upgraded and/or replaced. We thank you in advance for your patience while these improvements are completed.

Edmonton Area Incumbent Network Maintenance – July 22nd, 2026 (11:00pm) to July 23rd, 2026 (5:00am PT)

Service disruptions may occur during this period for up to 2 hours. We thank you in advance for your patience.

Manitoba Incumbent Network Maintenance – July 27th, 2026 (10:00pm PT) to July 28th, 2026 (4:00am PT)

Service disruptions may occur during this period for up to 2 hours. We thank you in advance for your patience.

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