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How many messages can my voicemail hold?

Find out how many messages your Internet Lightspeed voicemail can store, how long they’re kept and what to do if it’s full.

Can I receive collect calls?

Find out whether collect calls can be accepted on your Internet Lightspeed home phone line.

Can I forward my calls to another number?

Forward calls from your Internet Lightspeed home phone to your mobile or another number, and turn forwarding off again.

Will my fax machine or building intercom work?

Using a fax machine or apartment intercom? Here’s what to know about compatibility with Internet Lightspeed home phone.

Do you offer caller ID and call waiting?

Find out which calling features come with your Internet Lightspeed home phone, including caller ID and call waiting.

Will my alarm system work with Internet Lightspeed home phone?

Have a monitored alarm system? Here’s what to know about using it with Internet Lightspeed home phone service.

Can I keep my phone number unlisted or private?

How to keep your Internet Lightspeed home phone number out of directories and hide your caller ID when you call.

Will my home phone work during a power or internet outage?

Important information about your Internet Lightspeed home phone and 911 during power or internet outages, and how to be prepared.

How do I set up and check my voicemail?

Set up your Internet Lightspeed home phone voicemail, record your greeting and listen to your messages.

What star codes can I use on my home phone?

A handy list of star codes for call forwarding, call blocking, *69 and more on your Internet Lightspeed home phone.

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Internet Lightspeed icon
Got Questions? Call Us!

(866) 798-0906

Internet Lightspeed
276 – 5489 Byrne Road, Burnaby BC V5J 3J1

Proudly Canadian - serving Canadians since 1994

Contact Information

Billing : billing@lightspeed.ca

Sales: newsales@lightspeed.ca

Technical Support: techsupport@lightspeed.ca

Vancouver: 1-866-798-0906
Calgary: (403) 537-6254
Saskatoon: (306) 808-4800
Winnipeg: (204) 815-5662
Toronto: (647) 265-9944
Fax: (604) 482-1191

Business Hours

Technical Support’s Hours
Monday to Friday: 7:00 am – 10:00 pm PT
Saturday, Sunday & Holiday: 8:00 am – 10:00 pm PT

Sales Team’s Hours
Monday to Friday: 7:00 am – 8:00 pm PT
Saturday, Sunday & Holiday: 9:00 am – 6:00 pm PT

Accounting Department’s Hours
Monday to Friday: 8:30 am – 6:00 pm PT

Administration’s Hours
Monday to Friday: 8:30 am – 4:30 pm PT

  • About Us
  • Approved Cable Modems
  • Service Area
  • Referral Program
  • Policies and Notices
  • Accessibility
  • Complaints
  • Contact Us
  • About Us
  • Approved Cable Modems
  • Service Area
  • Referral Program
  • Policies and Notices
  • Accessibility
  • Complaints
  • Contact Us
Internet Lightspeed icon
Got Questions? Call Us!

(866) 798-0906

Internet Lightspeed
276 – 5489 Byrne Road, Burnaby BC V5J 3J1

Proudly Canadian - serving Canadians since 1994

Contact Information

Billing : billing@lightspeed.ca

Sales: newsales@lightspeed.ca

Technical Support: techsupport@lightspeed.ca

Vancouver: (604) 482-1190
Calgary: (403) 537-6254
Saskatoon: (306) 808-4800
Winnipeg: (204) 815-5662
Toronto: (647) 265-9944
Fax: (604) 482-1191

Business Hours

Technical Support’s Hours
Monday to Friday: 7:00 am – 10:00 pm PT
Saturday, Sunday & Holiday: 8:00 am – 10:00 pm PT

Sales Team’s Hours
Monday to Friday: 8:00 am – 9:00 pm PT
Saturday, Sunday & Holiday: 9:00 am – 6:00 pm PT

Accounting Department’s Hours
Monday to Friday: 8:30 am – 6:00 pm PT

Administration’s Hours
Monday to Friday: 8:30 am – 4:30 pm PT

  • About Us
  • Approved Cable Modems
  • Service Area
  • Referral Program
  • Policies and Notices
  • Accessibility
  • Complaints
  • Contact Us
  • About Us
  • Approved Cable Modems
  • Service Area
  • Referral Program
  • Policies and Notices
  • Accessibility
  • Complaints
  • Contact Us
Internet Lightspeed icon
Got Questions? Call Us!

(866) 798-0906

Internet Lightspeed
276 – 5489 Byrne Road, Burnaby BC V5J 3J1

Contact Information

Billing : billing@lightspeed.ca

Sales: newsales@lightspeed.ca

Technical Support: techsupport@lightspeed.ca

Vancouver: (604) 482-1190
Calgary: (403) 537-6254
Saskatoon: (306) 808-4800
Winnipeg: (204) 815-5662
Toronto: (647) 265-9944
Fax: (604) 482-1191

Business Hours

Technical Support’s Hours
Monday to Friday: 7:00 am – 10:00 pm PT
Saturday, Sunday & Holiday: 8:00 am – 10:00 pm PT

Sales Team’s Hours
Monday to Friday: 8:00 am – 9:00 pm PT
Saturday, Sunday & Holiday: 9:00 am – 6:00 pm PT

Accounting Department’s Hours
Monday to Friday: 8:30 am – 6:00 pm PT

Administration’s Hours
Monday to Friday: 8:30 am – 4:30 pm PT

  • About Us
  • Approved Cable Modems
  • Service Area
  • Referral Program
  • Policies and Notices
  • Accessibility
  • Complaints
  • Contact Us
  • About Us
  • Approved Cable Modems
  • Service Area
  • Referral Program
  • Policies and Notices
  • Accessibility
  • Complaints
  • Contact Us
Proudly Canadian - serving Canadians since 1994

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