I received my Internet Lightspeed equipment. What’s next?

Your Internet Lightspeed equipment has arrived! Here’s what to do before and on your activation day to get online smoothly.

Is Internet Lightspeed reliable?

Since 1994, Internet Lightspeed has delivered stable, reliable internet over a fibre backbone, backed by real Canadian support.

Can I use my own modem or router?

Want to use your own equipment with Internet Lightspeed service? Here’s what works for cable, fibre and ADSL service.

My internet stopped working. What should I do?

Internet down? Follow these quick steps to check for outages, restart your modem and router, and get back online fast.

How do I check my internet speed?

Is your internet slower than it should be? Here’s how to run an accurate speed test and what to do with the results.