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Online Forms


Account Information Update Form

Modem Photo Uploads

Pre-Authorized Credit Card Payment Form

Service Relocation / Move Form

Service Cancellation Form

Downloadable Forms


Letter of Permission for Installation

Transfer of Responsibility Form (Account Transfer)

Porting Form

Toll Free Porting Form

Information


911 Service

Service Areas

Service Delivery Diagram

Vilo Set-up Video

Vilo User Manual

WiFi 101

Contact Us

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COMPANY DETAILS

ABOUT US
APPROVED CABLE MODEMS
OUR SERVICE AREA
REFERRAL PROGRAM
POLICY & NOTICES
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CONTACT US

VILO WiFi Mesh

CONTACT INFORMATION

Internet Lightspeed
276 – 5489 Byrne Road Burnaby BC V5J 3J1

Billing :   billing@lightspeed.ca
Sales:   newsales@lightspeed.ca
Technical Support:   techsupport@lightspeed.ca

Vancouver: (604) 482-1190
Calgary:  (403) 537-6254
Saskatoon:   (306) 808-4800
Winnipeg:  (204) 815-5662
Toll Free:  (866) 798-0906
Fax :  (604) 482-1191

BUSINESS HOURS

Technical Support's Hours
Monday to Friday: 7:00 am – 10:00 pm PT
Saturday, Sunday & Holiday: 8:00 am – 10:00 pm PT

Sales Team's Hours
Monday to Friday: 8:00 am – 9:00 pm PT
Saturday, Sunday & Holiday: 9:00 am – 6:00 pm PT

Accounting Department's Hours
Monday to Friday: 8:30 am – 6:00 pm PT

Administration's Hours
Monday to Friday: 8:30 am – 4:30 pm PT
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