What’s the difference between 2.4 GHz and 5 GHz Wi-Fi?

Confused by 2.4 GHz and 5 GHz Wi-Fi? Here’s a plain-English guide to which band is best for your devices.

How can I keep an eye on my internet connection?

Simple, free ways to check your internet speed, see who’s on your Wi-Fi and spot connection problems early.

How do I set up my mesh Wi-Fi?

Set up your Vilo mesh Wi-Fi system in minutes with the Vilo app, and get strong Wi-Fi in every room of your home.

How do I set up parental controls?

Manage screen time, filter content and pause the internet for your kids’ devices with Wi-Fi parental controls.

Should I use WPS on my router?

What WPS is, how it works and whether you should turn it on. Plus a safer way to connect your devices.

Does Internet Lightspeed block streaming services or IPTV?

Can you use streaming services and IPTV boxes with Internet Lightspeed service? Here’s what you need to know.

How do I update my router’s firmware?

Keep your Wi-Fi router secure and running smoothly with the latest firmware. Here’s how to check for updates.

Does Internet Lightspeed block any traffic or ports?

Learn how Internet Lightspeed handles internet traffic, which ports (if any) are blocked, and why.

Does Internet Lightspeed offer static public IP addresses?

Internet Lightspeed uses dynamic IP addresses only. Here’s what that means and how dynamic DNS can help with remote access.

How do I set up a replacement modem?

Got a replacement modem from Internet Lightspeed? Here’s how to swap it in and get back online quickly.