Your invoice should be easy to understand. Here’s a quick tour.

Every invoice includes:

• Your account number
• The billing period
• Your monthly service and equipment charges
• Any one-time charges or credits
• Taxes
• The total due and your due date

Have a question about anything on your invoice? Call our Billing Team. We’re happy to help.

🧾 Your first bill

Your first invoice may look a little different: it can include one-time fees and a partial month of service. After that, your monthly bill stays consistent.

❓ Something doesn’t look right?

Give our Billing Team a call. We’ll walk you through it line by line.

☎️ Questions about your bill?

Our Billing Team is happy to help. Real people, right here in Canada.

• Phone (toll-free): 1-866-798-0906
• Email: billing@lightspeed.ca
• Hours: Monday to Friday, 8:30 am to 6:00 pm PT