Switching to Internet Lightspeed is simpler than most people expect, and we’ll guide you through it.

🔄 How it works

In many cases, we can use the existing line in your home, so no new wiring is needed. On your activation date, your service switches over to Internet Lightspeed and you simply plug in your new equipment.

There’s usually little or no downtime. All we need from you is your service address, your phone numbers and the name of your current provider.

📝 Before you switch

• Check your current provider’s contract for any cancellation fees.
• Keep your old service until your Internet Lightspeed service is working, to ensure you have zero downtime.
• Bringing your phone number? See our Home Phone articles about porting your number.

❓ What about my old provider?

See Will Internet Lightspeed cancel my old provider for me?

☎️ Questions? Talk to a real person

• Phone (toll-free): 1-866-798-0906
• Email: newsales@lightspeed.ca
• Sales hours: Monday to Friday, 7:00 am to 8:00 pm PT; weekends and holidays, 9:00 am to 6:00 pm PT