Email addresses from internet providers (like an address ending in your old provider’s name) belong to that provider, so they usually stop working once you cancel.

💡 Your options

• Ask your old provider. To keep your email address with your previous provider, you’ll need to make arrangements with them directly.
• Switch to a free email service that isn’t tied to any provider, so you’ll never have to change it again.

Please note that Internet Lightspeed does not offer email addresses at this time.

📝 Before you switch

Let your contacts know your new address, update your logins for banking and shopping sites, and save any important messages.

☎️ Need a hand? Talk to a real person

Our Canadian Technical Support Team has been helping customers since 1994, and we’re happy to walk you through it.

• Phone (toll-free): 1-866-798-0906
• Email: techsupport@lightspeed.ca
• Hours: Monday to Friday, 7:00 am to 10:00 pm PT; weekends and holidays, 8:00 am to 10:00 pm PT