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Got Questions?
Parental controls help you manage when and how your kids use the internet, whether that’s bedtime schedules, content filters or a quick “pause” at dinner time.
📱 Using your router
Most modern routers, including mesh routers, let you:
- Create profiles for each family member and assign their devices.
- Set schedules so the internet turns off at bedtime.
- Pause the internet on specific devices with one tap.
- Block certain types of websites.
The exact features vary between router models. Give us a call and we’ll help you find what’s available on yours.
🧩 Other options
- Device controls: phones, tablets, game consoles and computers all have built-in parental controls.
- Family-safe DNS: free filtering services can block adult content across your whole network.
💬 A friendly tip
Tech tools work best alongside conversations. Talking with your kids about safe online habits goes a long way.
☎️ Need a hand? Talk to a real person
Our Canadian Technical Support Team has been helping customers since 1994, and we’re happy to walk you through it.
- Phone (toll-free): 1-866-798-0906
- Email: techsupport@lightspeed.ca
- Hours: Monday to Friday, 7:00 am to 10:00 pm PT; weekends and holidays, 8:00 am to 10:00 pm PT